Why can't I get a quote?

You can instruct payments 24 hours a day subject to the following restrictions:

• Quotations are unavailable from 21:00 (London time) on Fridays until the opening of markets in the Far East the following Monday
• Some exotic currencies are unavailable 22:00 to 23:20 (London time) each day
• Some currencies may be unavailable on bank holidays

If none of the above are applicable and you are still unable to obtain a rate, please contact us.