Why can't I get a quote?

You can instruct payments 24 hours a day subject to the following restrictions:

  • Quotations are unavailable from 21:00 (London time) on Fridays until the opening of markets in the Far East the following Monday
  • Some exotic currencies are unavailable 22:00 to 23:20 (London time) each day
  • Some currencies may be unavailable on bank holidays

If none of the above are applicable and you are still unable to obtain a rate, please contact us.

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